The Midwest Institute for Hearts and Minds (“MIHAM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how information may be collected, used, and shared when you visit our website or contact us through it.
Last updated: October 26, 2026
Information You Provide
When you submit a website form or contact MIHAM, we collect the information you choose to provide. This may include your name, email address, phone number, treatment interests, and the contents of your message.
Please avoid submitting detailed medical records, financial information, or other sensitive information through general website forms or email. Contact our office for instructions on providing information needed for your care.
Information Collected Automatically
Our website and its service providers may collect technical information about your visit, including your IP address, browser, device type, pages visited, referring website, and approximate location derived from your IP address.
Cookies and similar technologies may support website functionality, understand how visitors use the site, and help maintain website security. You can manage cookies through your browser settings. Blocking certain cookies may affect website features.
How We Use Information
We may use information collected through the website to:
- Respond to questions and requests
- Discuss consultations and scheduling
- Communicate about services you have asked about
- Operate, maintain, and improve the website
- Identify technical problems and protect against misuse
- Meet applicable legal and administrative obligations
How Information May Be Shared
Information may be processed by service providers that support website hosting, forms, communications, security, and other business functions. Depending on the services involved, these providers may receive information you submit or technical information collected during your visit.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of MIHAM or others. Uses and disclosures of protected health information remain subject to applicable healthcare privacy requirements.
Medical Information and Patient Privacy
This policy addresses information associated with website use. It does not replace MIHAM’s Notice of Privacy Practices, which describes how protected health information may be used and disclosed and explains applicable patient privacy rights. Contact our office to request that notice.
Third-Party Websites and Services
Our website may link to external websites or include services provided by third parties. Their privacy practices are governed by their own policies. Review those policies before providing information through an external website or service.
Information Security and Retention
No method of internet transmission or electronic storage is completely secure. Please consider the sensitivity of information before submitting it online.
Information may be retained as needed to respond to your request, provide services, maintain required records, resolve disputes, or meet legal obligations. Retention periods depend on the type of information and the purpose for which it was collected.
Your Choices
You may contact MIHAM to ask about personal information you have submitted through the website or to request a correction or deletion. Our ability to fulfill a request may depend on applicable law and recordkeeping requirements.
You may also adjust your browser settings to manage cookies or contact us to request changes to your communication preferences.
Changes to This Policy
We may update this Privacy Policy as website features or privacy practices change. Updates will appear on this page with a revised date.
Contact Us
For questions about this Privacy Policy or your information, contact:
Midwest Institute for Hearts and Minds
9701 Landmark Parkway Drive, Suite 110
St. Louis, MO 63127
Phone: (314) 270-4248
Email: info@midwestheartsandminds.com